Privacy Policy

At Sweetz Baked Delights, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information collected about you is used to process orders and to provide a more personalized experience on our site. We collect and store any information you enter on our website including personally identifiable information (eg. name, address, email address, etc.). In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information. We may also measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page, comments, feedback, product reviews, and recommendations. This data is used to conduct site performance evaluations which help determine what content our users find most appealing so that we can maximize your enjoyment of the site.

How Do We Use the Information We Collect?

Online ordering is currently not available, but occasionally order forms may be available for holidays, special events, promotions, etc. The form may request your name, address and e-mail address, phone number and any other relevant information needed to complete the order. Sweetz Baked Delights will NOT share data with any trusted partner to help us perform statistical analysis to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.

Communication

From time to time we may send out email messages alerting you about new products available, to ask for feedback or for promotional offers. In addition, you will receive communication from us:

1) if you contact us for a particular reason

2) to receive quotes, invoices or receipts for your orders, or

3) we need to contact you for administrative purposes. Administrative e-mails will not contain promotional materials. If you choose to receive News Letters, they will contain promotional materials from Sweetz Baked delights.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

What We Collect

We may collect the following information:

name
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

What We Do With The Information We Gather

We require this information to understand your needs and provide you with better service, and in particular for the following reasons:

Internal record keeping;
To provide and operate the services;
To improve our products and services;
To provide our Users with customer assistance
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To comply with any applicable laws and regulations.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use essential cookies to identify which pages are being used on our site and user behavior, security, system monitoring or debugging and other essential purposes to provide peak performance of our site. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us to:

Provide a great experience for our visitors and customers.
Monitor and analyze the performance, operation and effectiveness of our platform.
Ensure our platform is secure and safe to use.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

You may request to receive a copy of your data or have your data deleted from our platform by contacting us at sweetzbd@outlook.com or by calling 416-716-7912. The request may take up to 72 hours to complete. Once completed you will be notified via email.